Complaints and Whistleblowing
Accessible, fair and non-retaliatory ways to raise concerns.
Policy status
Draft for Board Review
This public statement describes VisionHer's current commitment. Formal policy approval, effective and review dates will appear only after legal review and Board adoption.
Purpose
To help community members, staff, volunteers and partners report poor service, misconduct or wrongdoing safely.
Core commitments
- Acknowledge concerns and assess urgency
- Protect reporters from retaliation
- Limit information to people who need it
- Document decisions and learn from patterns
Reporting pathway
Use the complaints form or email help@visionherfoundation.org.
Open the complaints and feedback pathwayResponse principles
VisionHer aims to assess urgency, protect people from retaliation, limit information to those who need it, document decisions proportionately and learn from confirmed concerns. Absolute confidentiality cannot be promised where safeguarding or legal duties require action.
Need to raise a concern?
Choose the dedicated feedback or safeguarding pathway and submit only the minimum information needed for safe follow-up.